Best, or should that be 'beast', rope out there by a long way. I had to contact the company owner Ben to sort out a small issue I had with the product initially (stuck bearing), he was polite, courteous and had excellent customer service and support skills. He sorted the issue immediately to get me a perfectly working rope. The rope itself is excellent, very fast for those double-unders, as well as being very well designed and engineered. It's easy to use for a beginner but also good enough for more advanced use. Instructions are good and in multiple languages. The package include spares and an Allen key for adjusting the length of the rope into the handles. All of this is presented in a branded, protective pouch.