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Customer Review
- Reviewed in the United Kingdom on 18 May 2021Having been a loyal Hauppauge customer for years, my PVR2 capture card was finally failing and I decided to take the plunge and go with Elgato after hearing so many amazing things about them.
The 4K60 S+ was perfect for my needs and I was eager to start recording in 4k from my PS5 - to no avail.
Despite the plug and play claims, I spent hours on end, with every possible configuration, having obviously disabled HDCP, updated all drivers on my laptop & the Elgato and even double and triple checking my TV's hardware/updates etc - the 4K60 S+ simply REFUSED to give me a signal. Absolutely nothing worked. I feared it may be a communication issue with my PS5 of some sort, so I tried hooking up the Elgato to the PS4 - Exactly the same problem. No Passthrough signal. As a last ditch attempt, I even tried a different brand of TV - no change. The 4K60 S+ simply didn't give out a signal on either the TV's or the Laptop.
So much for my dive into the world of Elgato. After 24 hours of pulling my hair out trying to get it to work, I've now sent it back for a refund and will be buying another Hauppauge capture card instead. Better the devil you know!
