Product works fine when used, I connected it to my PC and the controls and connection worked seamlessly. However, when I connected it via the wireless usb adaptor, the audio jack wasn’t working on my controller and I couldn’t connect my headset to get audio through my PC. My PC didn’t register any audio input for my headset on the controller when connected wirelessly. When I tried connecting the controller with my charger cable into my PC i could hear the audio and it was detecting the audio input for the headset in my controller there were no problems.