Customer Review

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  Faithful Alfred

  4.0 out of 5 stars The ScanSnap works well - but beware a wireless connection

  Reviewed in the United Kingdom on 22 September 2021

  Verified Purchase

  I’ve had ScanSnaps before and this model has the added functionality to choose the destination of scans whether to Evernote or to a folder e.g. my desktop. It scans fast enough for me and has a small footprint. The software for handling scanned documents does what I want.
  
  The only pain I find is if I try to use it wirelessly. Sometimes it’s fine; other times a scan will hang after a few sheets have been fed through and I get a ‘Processing…’ message on the ScanSnap’s screen. At that point I can either wait, paint a wall in the house and watch the paint dry, or shut down the ScanSnap and try again. Fujitsu’s fix (that works) is to connect the ScanSnap to my computer using a USB cable. I looked online to see if others had experienced scans hanging during processing and was amused to see the problem was apparent even 5 years ago.
  
  Anyway, apart from this annoyance, the ScanSnap does the job and I’m happy to award 4 stars (one deducted for the issue I’ve described).

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