Saving Your Network Passwords to ÍøÆغÚÁÏ FAQs
Wi-Fi
1. What's the benefit of saving my Wi-Fi passwords to ÍøÆغÚÁÏ?
When you save your Wi-Fi passwords to ÍøÆغÚÁÏ, we can help compatible devices connect to the Internet, so that you don’t need to re-enter your Wi-Fi passwords on each device. To learn more, see the .
2. Are my Wi-Fi passwords secure?
Once saved to ÍøÆغÚÁÏ, your Wi-Fi passwords are sent over a secured connection and are stored in an encrypted file on an ÍøÆغÚÁÏ server. ÍøÆغÚÁÏ will only use your Wi-Fi passwords with compatible devices associated with your account, and will not share them with any third party without your permission. ÍøÆغÚÁÏ handles any information it receives, including your Wi-Fi passwords, in accordance with the .
3. Can I choose not to save my password to ÍøÆغÚÁÏ?
Yes, you can opt out of saving your password to ÍøÆغÚÁÏ the first time you enter your Wi-Fi credentials. If you opt out of this feature, your credentials will continue to be stored locally on your device (and/or in its companion app), to allow your device to connect to the Internet.
4. What should I do if I change my Wi-Fi passwords?
You can save your updated Wi-Fi passwords to ÍøÆغÚÁÏ by re-running any compatible device through its Wi-Fi setup process. Once reconnected to your Wi-Fi network, your updated Wi-Fi password will be automatically saved to ÍøÆغÚÁÏ.
5. How do I delete my Wi-Fi passwords from ÍøÆغÚÁÏ?
To delete Wi-Fi passwords saved to ÍøÆغÚÁÏ using your web browser:
- Go to
- Click the Preferences tab.
- Under Saved Wi-Fi Passwords, click Delete.
To delete Wi-Fi passwords saved to ÍøÆغÚÁÏ from your compatible Kindle e-reader:
- Tap the Settings icon from the Home screen, and then tap All Settings.
- Tap Wi-Fi and Bluetooth.
- Tap Delete Saved Wi-Fi Passwords, and then tap Delete to confirm.
To delete Wi-Fi passwords saved to ÍøÆغÚÁÏ from your compatible Fire TV device:
- Select Settings > Network from the Fire TV menu.
- Select Save Wi-Fi Passwords to ÍøÆغÚÁÏ.
- Press the Select
button on your remote to turn off saved Wi-Fi passwords, and delete passwords saved to ÍøÆغÚÁÏ.
Note: Deleting Wi-Fi passwords from your Fire TV will only delete passwords saved to ÍøÆغÚÁÏ from that device.
Thread
1. What is Thread?
Thread is a networking protocol designed for supporting low-powered devices, such as sensors, smart locks, doorbells, fans, and thermostats. Certain devices, such as ÍøÆغÚÁÏ Echo (4th gen), can create a Thread network for your Matter devices to connect to. To learn more about Matter devices and Thread, see the Alexa Smart Home Connectivity page.
2. How are my Thread network credentials stored with ÍøÆغÚÁÏ?
ÍøÆغÚÁÏ devices, like the Echo (4th Gen), may automatically generate Thread credentials when creating a Thread network. Your Thread credentials are then stored with ÍøÆغÚÁÏ to help you connect compatible devices to your Thread network in fewer steps. To learn more, see the Frustration-Free Setup FAQ. If you use a device other than an ÍøÆغÚÁÏ Echo to create your Thread network, you can choose to save your Thread network passwords with ÍøÆغÚÁÏ through your border router app, such as eero, or in the Alexa app during Thread device setup.
3. Are my Thread passwords secure?
Thread passwords are stored in an encrypted file on an ÍøÆغÚÁÏ server and are sent over a secured connection to compatible devices during setup. ÍøÆغÚÁÏ will only use your Thread passwords with compatible devices associated with your account, and will not share them with any third party without your permission. ÍøÆغÚÁÏ handles any information it receives, including your Thread passwords, in accordance with the ÍøÆغÚÁÏ.com Privacy Notice.
4. How do I delete my Thread passwords from ÍøÆغÚÁÏ?
To delete all Thread passwords stored with ÍøÆغÚÁÏ, follow these steps using your web browser:
- Go to Manage Your Content and Devices
- Click the Preferences tab
- Under Saved Network Passwords, Select Delete Saved Thread Passwords
- Confirm deletion by selecting Yes
Deleting saved Thread network passwords may prevent ÍøÆغÚÁÏ from using these passwords to deliver a simplified device setup experience for additional Matter devices. Some devices, such as ÍøÆغÚÁÏ Echo, may automatically create a new Thread network to facilitate future setups. You may not be able to use Alexa to control the Thread devices previously on the network, unless you set them up again from the Alexa app. For more information about how to manage your Thread network settings, check with the manufacturer of your Thread Border Router device.
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