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Can't Cast Apps to Fire TV

Follow these tips if you can’t cast a supported app to your Fire TV.

  • Connect your mobile device and Fire TV to the same Wi-Fi network.
    Note: To cast Prime Video content, sign in to the mobile app with the ÍøÆغÚÁÏ account that you use for your Fire TV.
  • Restart your Fire TV and your mobile device.
  • Restart your modem and router:
    1. Unplug your modem and router and then wait 1 minute.
    2. Plug in your modem first and wait for the lights to turn on and for it to connect to the internet (about 1 minute).
    3. Plug in your router and wait for the lights to turn on and for it to connect to the internet (about 1 minute).
  • Clear the app's cache on both your Fire TV and mobile device.
    For help with clearing the app's cache on your Fire TV, visit Clear App Data and Cache on Fire TV.
  • Update the software on your Fire TV and your mobile device.
    To learn how to update the software on your Fire TV, follow the instructions in Update the Software on Your Fire TV.

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